How do I register for a User Exchange?

It’s easy! On Greenway’s User Exchange website, you can view our 2022 schedule, select your city, and register through an online portal. Please note: As we finalize dates and venues, certain locations will appear as “TBD.” Keep an eye on your inbox for registration information as it becomes available!

What is the cost to attend a User Exchange?

User Exchanges are complimentary for Greenway clients, with meals provided. At full day events, we will serve breakfast and lunch. At Dinner events, we will provide appetizers and dinner. Other than personal transportation and hotel accommodations, as needed, there’s no cost to attend a User Exchange.

What should I wear to a User Exchange?

Business casual is typical. However, we understand you may be coming from your practice, and that scrubs may be more convenient. Please feel free to come as you are.

Can I bring more than one person from my practice?

For Full day and Dinner events, we recommend bringing anyone you feel would benefit from the information or networking of a User Exchange. We recommend registering your entire group in advance, but walk-ins are always welcome.

What should I do if I can no longer attend the User Exchange?

If you need to cancel your User Exchange attendance, please let us know as soon as possible by emailing This may allow us to open a spot for a client on the waitlist!

Will I need to bring my registration confirmation?

It’s not necessary. However, you may want to use it as a quick reference during the event.

Will I have to attend the full event?

You are welcome to join us for the day or, if you’re pressed for time, to customize your schedule and attend only the sessions you want.

What kinds of health and safety measures will Greenway take on site?

Greenway is working with each venue on its safety protocols and cleaning procedures. We will actively communicate the safety measures we plan to take at your User Exchange.

Which products will User Exchanges feature?

User Exchange sessions and presentations will cover Greenway products, including Intergy and Prime Suite. In addition, team members will be on site to speak to you about our entire portfolio of products.

What topics will be discussed at the User Exchange?

At User Exchanges, we will share important updates about current solutions, as well as plans for upcoming innovations in technology and functionality. In addition, we will cover industry topics such as the 21st Century Cures Act. You can also expect to exchange best practices with other Greenway users and get tips from our solution experts.

What are the benefits of referring your fellow clients to a User Exchange?

When you refer other clients to a User Exchange, you help foster the growth of your local Greenway community. If you’re looking to join a rewards-based program, we suggest you consider Greenway Champions, our client rewards program that offers opportunities to participate in reference calls, interviews, case studies, and more!

For additional information, please contact We will also have a team member on site at the User Exchange to offer additional information about the program.

Can you accommodate special needs?

We do our best to accommodate attendees with special needs. All requests should be made in writing and received two weeks prior to the User Exchange. Please email your request to

Who should I contact if I have further questions about User Exchanges?

Please email the Greenway Health Events team at

How can I become a vendor, sponsor, or partner for a User Exchange or for ENGAGE?

Please send inquires to